Step 1. Consultation Request

You contact us and request a free initial consultation with one of our Independent Financial Advisers.

 

Step 2. Telephone Consultation

Adviser explaining the options

One of our Diploma qualified Independent Financial Advisers will then contact you to discuss your financial needs and aspirations and arrange a face to face meeting at a convenient time for you.

 

Step 3. Face to Face Meeting

Research

Your dedicated Independent Financial Adviser will now meet with you at your convenience to gather further information about your current financial situation. They will also discuss with you your financial goals as well as any financial products you may currently hold. The information taken will then be used to research any financial products that could meet your needs. They will then arrange a second meeting with you at your convenience.

 

Step 4. Recommendation

Application

Your dedicated Independent Financial Adviser will now meet with you to discuss their recommendations with you and explain how these have been reached. Subject to your approval they will then arrange for all the necessary paperwork to be completed and oversee the application process.

Ongoing services to you.

On an annual basis we will review your Financial Plan and your investment strategy taking into account any changes to your personal circumstances e.g. pay rise, birth of a child, change of job etc.

This review will ensure that you are on track to achieve your goals and identify what changes to your plan are required.

  • Annual review with adviser
  • Administrative support
  • Valuations on request
  • Annual Report
  • Access to advisor by telephone
  • Telephone access during office business hours (no call centres)
  • No administration charges for withdrawals

 

PLATINUM SERVICE OPTIONS 2016

 We consider the structure to be fair and competitive and in line with industry standards.

Platinum seek to provide the highest standard of professional service possible for our clients and take pride in our market knowledge and our genuine interest in your business .

We work hard provide a professional service from the initial advice through to the administration process. As a company we offer highly qualified financial advisors and a dedicated helpful administration team whom strive in all cases to put our clients first.

All Options

For all the options available the fee structures only applies to single premium investment contracts for pensions and investments. We offer a choice of fee structures which are outlined in our Annual Service Proposition, to suit our client’s individual choice and similarly charging certain structures that may be practical to us. Regular premium investment and pension fees are noted below

All Options (Except Transactional) Initial Advice and Costs Advice.

Which includes: Full financial analysis, including an in depth analysis of your present financial position, your needs and requirements and attitude to risk, leading to Initial preliminary advice. Then normally at a second appointment, assistance with all necessary forms, including application forms , data protection taking ID and any other necessary forms required by regulation,  implementation of advice and full report explaining the reasons for the advice.

Administration

1st visit… Preparation of valuations, annual report, client agreements and data protection

Interim… Sending off authorities to providers and writing to existing providers for up to date valuations and quotes.

2nd visit…  Quotes, key facts information, fund fact sheets. All relevant application forms printed out and completed with as much information as is known and finally full policy information.

Post 2nd appointment… Submitting business to financial institutions; chasing up providers and dealing with any queries and complications that may occur, logging information, file keeping and backing up files.

As can be appreciated this part of the advice process is often the most time consuming and many hours are usually spent on the administration of a file. All files are completed under the rules and the requirements of the FCA.

So the Initial advice and administration charge, which is normally taken out of the product at source and is a single cost, is for initial advice and reporting only

On-going service and advice (Except Transactional)

Our On-going service and advice will depend on the option chosen and also to some extent will be dependent on the funds under management with Platinum. You can request an annual meeting if you require it and also a further meeting the same year if advice is needed. If you wish to avail yourself of this annual meeting please call us on 01606 350300 to arrange an appointment.

Full administration support such as chasing queries and interim valuations on request is your right within the year. Option 2 and Property portfolio have additional services provided at an additional cost and our detailed below.

Option 2 Administration

On-going service with investments into a predetermined portfolio. Your capital will be invested into a predetermined fund based upon your attitude to risk. The funds and asset allocation will be considered every 2 months, we will consider the relevance of your existing funds based on fund quality and present performance, geographic allocation and value. If we consider that funds need to be switched then we will recommend a fund switch. This can only be completed assuming you agree to this either in writing or email. You can still request an annual visit by an Independent Financial advisor and should you wish to arrange this, please contacted us via telephone or email.

Property Portfolio Administration

On-going service with investments into a predetermined portfolio of property funds. Your capital will be invested into a predetermined property funds based upon your attitude to risk. The funds will be considered regularly during the year when we will consider the relevance of these funds in your overall portfolio based on fund quality, present performance and value. If we consider that funds need to be switched then we will recommend a fund switch. This can only be completed assuming you agree to this either in writing or email. You can still request an annual visit by an Independent Financial advisor and should you wish to arrange this, please contact us via telephone or email.

Ongoing service and advice

Annual maintenance fee. You can still request an annual meeting with financial advisor; if you wish to accept this please contact us to arrange an appointment.  The meeting will comprise of; a complete review of your circumstances, needs, priorities and establish whether your current investments remain suitable. You will also be given an annual valuation and report at your meeting. Advice on any fund switches charged as above as is deemed necessary but with no initial charge. Full administration support such as chasing queries, with interim valuations on request.

 Other Services:

Regular savings contracts:

 With regards to starting or increasing regular contributions to pensions and/or savings there will be an initial setting up fee of £300.00 and an annual adviser charge of 0.5% on Option 1, 1.00% on Option 2 and 0.8% on the Property Portfolio.  The initial fee will be taken out of the initial or subsequent month’s contributions until the fee is paid.  Or for existing contacts can be taken as an ad hoc fee from the account holding.

In some cases you may wish to limit advice only to the setting up of a regular contribution contract.  Where this is the case the initial service is as per the Option 1 but annual visits will not be offered.  However visits can be arranged if requested.

Our ongoing fees in this scenario are for the potential infrequent meetings with advisers upon client request and for the access to our administration team who can give valuations when requested.

TRANSACTIONAL SERVICES

 This service is for clients who do not need or do not wish a regular service but may refer to us from time to time for specific financial matters On these occasions a charge will be agreed for the specific work to be carried out.

However, we will not provide any ongoing service other than any queries will be answered within 48 hours but will be subject to an advice or admin fee. We will still provide full administration, client file retention and maintenance as well as provider correspondence

WILLS AND TRUSTS.

We offer a full will and trust service and costs and fees for this can be shown upon request.

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